Consumer Law & Consumer Rights
It is a branch of law that protects the rights of the consumer against the manufacturer, intermediary or seller company and is rapidly updated today. The purpose of consumer rights law is to protect the consumer. In today’s world where the scope of shopping is expanding day by day, consumers can often make mistakes in the legal transactions they make and suffer losses of rights. Pena specializes in consumer law, especially in the automotive sector, and provides services in all other sectors in the resolution of issues falling within the scope of the Consumer Protection Law, the Code of Obligations, the Commercial Code, etc. and disputed issues seen in the Consumer Arbitration Committee and Consumer Courts. Pena provides attorney and consultancy services on purchase and sale contracts, monitoring the up-to-dateness of all legislation falling within the field of consumer law, transactions to be made before the consumer arbitration committee, producing legal solutions against consumer complaints, settlement negotiations to be made between the seller and the buyer and their connection to the protocol, resolution of disputes arising from defective goods or defective services, resolution of disputes seen in consumer and commercial courts.
